Help with Downloads

Please click on one of the following options:

I want to download  to my PC and transfer it to my iPod.

I want to download a track to my Apple Mac and transfer them to my iPod.

I want to download a track to my Mac or PC and transfer them to a portable music player (other than an iPod).

I want to download a track and listen to it on my PC or Mac.

Download to my PC and Transfer to my iPod

Once you have purchased your download item your computer will probably ask if you want to 'open' or 'save' the file you are downloading. Choose 'save'.

Your computer will now ask you where you want to save the music – we recommend you choose your ‘desktop’. Click 'OK' (or 'save') and your computer will start to download the track.

The length of time it takes your computer to download your tracks will depend on your internet speed. For broadband users it should take just a few minutes. If you are using dial up you may want to make a cup of tea while you wait!

When you have downloaded your track open up in any popular music playback software, such as real player, iTunes or other. In iTunes click on ‘File’ in the menu bar. From the ‘File menu’ select ‘Add File To Library’.

In the ‘Add File’ window click ‘Browse’, choose ‘desktop’ and then choose your track. Click ‘OK’ – the file is now added to your ‘iTunes Library’.

You should now see your downloaded track in the 'iTunes library'. You might want to add the artist name and title here because a track doesn't necessarily carry this information with it. Connect your iPod to your computer.

Click on the track in iTunes, hold down your mouse, and drag the 'track icon' to the iPod icon, which should be located under the iTunes library.

The tracks are now on your iPod – scroll through the song list on your iPod until you find the track and press play. Enjoy!

Download to my Apple Mac and Transfer to my iPod

Once you have entered your activation key your computer will probably ask if you want to 'open' or 'save' the file you are downloading. Choose 'save'. Your computer will now ask you where you want to save the music – we recommend you choose your ‘desktop’. Click 'OK' (or 'save').

Double click on the track you have just downloaded – it should open up into iTunes by default. If not, hold down the ‘control (ctrl) key’, click on the track you have just downloaded and select ‘open with iTunes’ from the menu that pops up. As you do this the track will probably start to play.

Connect your iPod to your Mac – it will automatically update your playlist, and copy your new tracks onto your iPod. The track is now on your iPod – scroll through the song list on your iPod until you find the track and press play. Enjoy!

Download to my PC or Mac and Transfer to my Music Player

Once you have purchased your digital download you will receive a link or email link, click it and your computer will probably ask if you want to 'open' or 'save' the file you are downloading. Choose 'save'. Your computer will now ask you where you want to save the music – we recommend you choose your ‘desktop’. Click 'OK' (or 'save').

Your computer will now ask you where you want to save your track – we recommend you choose your ‘desktop’. Click 'OK' (or 'save') and your computer will start to download the track.

The length of time it takes your computer to download your tracks will depend on your internet speed. Once your track has downloaded you will find a relevantly titled track on your desktop.

You now need to transfer your new tracks to your portable music player. Exactly how you do this will depend on what brand of portable music player you are using. Generally each player has its own software package to help you transfer files, and details of how to use that software will be included in the relevant manual. All players should play your downloaded file, though some may require you to 'convert' the file into another file format first. Again details of how to do this should be in the relevant manual.

Download and listen on my PC or Apple Mac